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Privacy Policy

Privacy Policyof Charity organisation Charity Foundation "Help Ukraine Hub" on the website https://www.helpukrainehub.org

Effective date: September 15, 2022

Charity organization Charity Foundation "Help Ukraine Hub", EDRPOU code 44848994, a charity organization registered under the legislation of Ukraine (hereinafter - Help Ukraine Hub) manages the website and platform for collecting funds in the form of charitable donations from individuals and legal entities (hereinafter - "Benefactors") with the aim of supporting the military and civilians who suffered as a result of the military aggression of the Russian Federation. For this, Benefactors can use the website https://www.helpukrainehub.org ("Website") and other available open communication channels.
During interaction with the website and other communication channels, Help Ukraine Hub receives information about you. This policy ("Privacy Policy") applies to you during:Visiting our Website;● Voluntary donation (one-time or regular charitable contributions);● Sending requests to us through available communication channels: on the Website, in Telegram, by e-mail and by phone;● Providing us with your personal data in another way for communication purposes.
This Privacy Policy contains detailed information on how Help Ukraine Hub processes your personal data and protects your data rights. Help Ukraine Hub is the controller (owner) of personal data processed through this Website and other available means of communication.
1. Data processing
How Help Ukraine Hub processes your personal data depends on how and for what purpose you use the Website and other channels of communication with us. Some information is provided directly by you when you interact with us, while other information is processed using automated technologies.
Legal Basis of Processing: when visiting the Website Help Ukraine Hub processes your personal data if:
1) we have received informed consent for such processing,2) if your personal data is necessary for Help Ukraine Hub to perform its tasks in accordance with the Charter, or3) in cases when Help Ukraine Hub has a legitimate interest in processing your personal data, and this legitimate interest does not outweigh your interests in data protection or your fundamental rights and freedoms.
In some cases, we may have a legal obligation to process your personal data to establish, exercise or defend legal claims.
Data processed by Help Ukraine Hub:
● Contact data (first name, second name, e-mail address, phone number, accounts in messengers and social networks);● Technical data (IP address, browser type and version, operating system, location information); and● Details of interaction with the Website (pages visited, duration of stay, method of visit, time of visit).● Access to the Website: Help Ukraine Hub processes information when you provide it directly through the Website, when you make a donation, send an inquiry or visit the Website.
Obtaining information from third parties: Help Ukraine Hub may obtain information about you from other sources, including public databases or from third parties, and combine this data with information we already have about you. This helps us update, expand and analyze records, identify new potential donors and partners, and provide information that may interest you.
Information about personal data of third parties, which was transferred to us from Benefactors and website users, will be used exclusively for the purpose for which it was transferred to Help Ukraine Hub.
Automated data processing: Help Ukraine Hub and service providers (Third parties) may use automated data processing technologies to process information on the website and through other communication channels.
The website uses cookies to store content and settings, which allows Help Ukraine Hub to process standard information that your browser sends to websites, such as your IP address, browser type and language, as well as the site you came from, the pages you visit and the links you click on the Website. The availability of such technical information helps us improve the Website and user experience.
2. Ways of using personal data
Help Ukraine Hub uses personal data received and processed from the Website to process donations, requests or provide information and reports.
Website Inquiries: We use information received and processed from the Website to respond to user inquiries. We do not sell, rent, lease, trade or otherwise transfer the personal information of Website visitors except as provided in this Privacy Policy. When you provide Help Ukraine Hub with your personal data or otherwise sign up to receive emails from us, we will use that information to communicate with you as appropriate.
Data retention: In cases where Help Ukraine Hub acts as a data controller (owner), for example, when it uses personal data for its own independent purposes, we will retain your data for the period of time necessary to achieve the purposes for which such personal data were processed from the very beginning, or for which permission for such processing was subsequently obtained, and in accordance with the current legislation of Ukraine.
3. Requests regarding the processing of personal data
You have the following rights to access and manage your personal data that we hold:● Submitting a request to access, correct, update or delete your personal data collected while using the Website and interacting with Help Ukraine Hub.● You can request additional information regarding the purposes of processing your personal data; the types of personal data we process; places of primary collection of personal data; subjects to whom we provide access to personal data; and the period of storage of personal data.● You can disagree with the processing of your personal data, request Help Ukraine Hub to limit the processing of your personal data or transfer them.● You have the right at any time to opt out of advertising messages that Help Ukraine Hub sends you.
In cases where Help Ukraine Hub collects and processes your personal data based on your informed consent, you can withdraw your consent at any time. However, the withdrawal of your consent will not affect the legality of any personal data processing carried out by Help Ukraine Hub after the withdrawal of consent, nor will it affect the processing of your personal data, which is carried out on the basis of other legal grounds.
In response to your request, if it is technically possible, Help Ukraine Hub will provide you with a copy of your personal data or transfer it directly to another controller (owner).
To send a request, send an email to Help Ukraine Hub at moc.liamg%40buheniarkupleh.ofni with the subject of the letter "Personal Data Request". We will respond to you as soon as possible, but in any case no later than 30 days after receiving such a request. If Help Ukraine Hub is unable to provide such data within the specified period, we will inform you about this and explain the reason for the delay.
Identity verification requirement: Help Ukraine Hub is required by law to verify that any submitted request was sent by a person with a legal right to access the transferred data. Therefore, before providing any information in accordance with a personal data subject's request for access to such data, Help Ukraine Hub may ask you to provide additional information in order to confirm your identity and legal authority.
4. Legal disclosure

In certain cases, Help Ukraine Hub may be required to disclose personal data in response to requests from government agencies, including for the purpose of ensuring national security or at the request of law enforcement agencies. We reserve the right to disclose your personal data in accordance with the current legislation of Ukraine and when we believe that such disclosure is necessary to protect the rights of Help Ukraine Hub and/or for the purpose of conducting legal proceedings, complying with a court order or carrying out a legal process.

5. Protection of rights

If you have any questions about this Privacy Policy or if you have received any unsolicited email sent by Help Ukraine Hub, please notify us first by emailing us at:
moc.liamg%40buheniarkupleh.ofni and we will take all necessary measures to settle your matter amicably as soon as possible.

You also have the right to send a privacy-related complaint to the national supervisory body for the protection of personal data, namely: the Commissioner for Human Rights of the Verkhovna Rada of Ukraine.

6. Changes to the Privacy Policy

Help Ukraine Hub regularly reviews, improves and updates the Privacy Policy. You will be notified electronically of any updates to the Privacy Policy by sending an appropriate email. In response, if you do not agree with the changes to the Privacy Policy, you have the right to stop interacting with Help Ukraine Hub and request changes or deletion of data about you in accordance with clause 3 of this Policy.

The current Privacy Policy is valid as of September 15, 2022.